24/7 Emergency Plumbing Services
Leaks, Broken Pipes, Sewage Backups & Flooding: We’re Always on Call
Old pipes can burst without warning.
Outdoor leaks are an inconvenience. At best, you’ll lose water pressure; at worst, you’ll be without water for a while.
Indoor leaks are a serious threat to your home. Flooding can damage flooring, furniture, walls, and even your foundation. Mold growth is a health concern.
Call us immediately if you suspect an indoor leak. Shut down your water supply at the meter, if possible.
We’ll send someone right away to:
- Shut off the water to your home (if you haven’t been able to)
- Detect the source(s) of the leak
- Document the leak for your insurance claim
- Repair leaking pipes
- Replace or bypass corroded lines
- Repair or reinforce structural damage
- Clean and disinfect the affected area to prevent mold growth
Leak Detection & Repair
Leak detection is part art, part science. We use the latest detection technology (not divining wands), but the best leak detectors have a nose for the job. Some of those noses work for Orange Coast Plumbing.
Signs of a leak include:
- Water stains on your ceiling or walls
- Mold growth
- Warping floors or doors
- Sagging ceilings
- Higher than normal water bills
- Water pooling on the floor or in your yard
If you notice any of these problems, don’t delay. Call us to save the day! The sooner we find and fix the problem, the less damage there will be.
Pipe Replacement & Repiping
The best way to deal with a broken pipe is to replace it entirely. Older homes may have galvanized pipes (or even lead), which plumbers no longer use because they’re so prone to failure.
We’ll check for other signs that your pipes need replacement, such as:
- Extreme corrosion
- Multiple leaks
- Recurring leaks
- Low water pressure
- Water quality issues
Sometimes, you can delay replacement by having us clean and repair the pipes. But eventually, you’ll need to replace them.
Sewage Leak Repair
A sewage leak or backup is a health hazard. It can also do a lot of damage to your home.
Sewage contains harmful bacteria and other contaminants. Exposure can cause serious health problems, including gastrointestinal illness, respiratory infections, and viral diseases.
Besides the health risks, sewage leaks can damage your floors, walls, and furniture. And the cleanup is expensive.
It’s critical to act fast. Call us immediately. Don’t flush toilets or use any plumbing fixtures in the affected area. We’ll send someone to:
- Shut off the water supply to your home.
- Clean and disinfect the affected area.
- Make any necessary repairs.
- Remove any contaminated materials.
Gas Leak Repair
If you smell gas, leave the area immediately and call us from a safe location, but only after you’ve called the gas company first.
The gas company is responsible for the gas lines up to your home. You’re responsible for the gas lines inside your home and need a qualified technician to detect and repair any indoor leak.
Non-Critical Emergencies
Non-critical emergencies include:
- No hot water
- Clogged drains
- Overflowing toilets
- Broken or leaking faucets and fixtures
- Slow leaks in non-sewage lines (that don’t cause flooding)
In some cases, we may be able to give you over-the-phone instructions to fix the problem yourself. But if the issue is more serious, we’ll send someone as soon as possible to take care of it.
Frequently Asked Questions about Plumbing Emergencies
What qualifies as a plumbing emergency?
Some examples include:
- A sewage leak or backup
- A gas leak
- A broken pipe
- Flooding
Can I fix the problem myself?
It depends on the problem. For some issues, we can give you directions over the phone. But if the problem is more serious, it’s best to leave it to a professional.
Trying to fix a major problem yourself can make it worse and put you at risk. It can also void your home insurance policy if your attempts at repair caused the damage.
What should I do if I have a plumbing emergency?
- If you smell gas, leave the area immediately and call the gas company. Then, call us from a safe location.
- If you have flooding, turn off the water to your home and call us.
We’ll send someone to assess and repair the problem as soon as possible.
In the meantime, here are some tips:
- Don’t use any plumbing fixtures in the affected area. This can make the problem worse or cause additional damage.
- If you have a sewage leak, don’t flush toilets or use any plumbing fixtures in your home. This can contaminate your entire plumbing system.
How soon can an OCP plumber respond?
We have plumbers on call 24 hours a day, 7 days a week, 365 days a year. So, we can usually send someone out within 30 minutes to an hour, depending on your distance from our dispatch locations.
In some cases, we can give you directions over the phone to fix the problem yourself. But if the issue is more serious, we’ll dispatch a technician as soon as possible.
How long should I wait for a quote from OCP?
We’ll give you a quote before we start any work. That way, you can decide if you want to proceed with the repairs.
We’ll need to send someone out to review the damage and assess the work involved in the repair.
Do I have to pay extra for an emergency repair?
No, by law, we charge the same rates for all repairs, no matter the time of day. If some other service tries to charge you more, they’re taking advantage of your misfortune.
What are your payment options?
We accept most standard forms of payment, including cash, credit cards, debit cards, electronic transfer, and checks (if we can verify the balance in your account).
Do you offer financing?
Yes, we offer financing to qualified customers through our bank.
What are the most common plumbing emergencies?
- A broken pipe
- A gas leak
- A sewage leak or backup
- Flooding
What should I do if my neighbor has a plumbing emergency?
Call us if the issue affects your property. We’ll send someone to assess the damage and determine how to repair it.
If the problem is on your neighbor’s property and isn’t causing any damage to your home, you can try contacting them directly to see if they need assistance.
I think there's a leak in my home, but I'm not sure. What should I do?
We have specialized equipment to help us detect leaks, even small ones. Don’t wait for a leak to become a flood. Call us.
Can plunging a sink make the clog worse?
It depends on the clog. Plunging can often dislodge and clear the drain if it’s a simple clog. But if the clog is more serious, you could push it further down the drain, but not out. You’ll need professional drain cleaning in that case.
For more information or to schedule an appointment, please call us today.